Education
UCLA Anderson School of Management
2021 – Present
PhD Candidate in Decisions, Operations, and Technology Management
Los Angeles, CA
MIT Sloan School of Management
2013 – 2015
Master of Business Administration (MBA)
Cambridge, MA
Illinois Institute of Technology
2010
Master in Industrial Technology & Operations
Chicago, IL
Universidad Politécnica de Madrid
2005 – 2010
B.S. & M.Sc. in Industrial Engineering
Madrid, Spain
Research
Fairness in Crowdwork: Making the Human AI Supply Chain More Humane
with Auyon Siddiq, Charles Corbett, and Catherine Hu.
Business Horizons, Vol. 68, No. 5 (2025): 645-657.
Business Horizons, Vol. 68, No. 5 (2025): 645-657.
The Impact of Information Systems on Experts' Decisions: Evidence from Physicians
with Juan Pablo Atal, Jorge Ale-Chilet, and Alejandra Benitez.
Submitted.
Submitted.
Searching for Serendipity
with Isaac Tucker and Olav Sorenson.
Submitted to Strategic Management Journal.
Submitted to Strategic Management Journal.
Teaching Experience
UCLA Anderson School of Management
2022 – Present
Teaching Assistant for:
- Data and Decisions (MBA Core)
- Optimization (MSBA)
- Prescriptive Models & Data Analytics (MSBA)
- Operations & Technology Management (Global Executive MBA)
Industry Experience
ACHS (Safety Association of Chile)
2018 – 2021
Head of Advanced Analytics & Customer Experience
- Founded the analytics department to integrate machine learning into healthcare and job safety decision-making.
- Launched the Research and Innovation division, leading 10+ research collaborations with universities.
- Managed customer experience strategies and remote channels for a network covering 50% of Chilean workers.
Oliver Wyman
2011 – 2017
Management Consultant
- Advised clients in Europe, Latin America, and the US on digital strategy and product launches.
- Designed retention strategies that reduced churn by 17% for a major European operator.
- Developed 4G/LTE launch strategies and restructured debt for telecom clients.